Contact us
Telephone (switchboard):
1-505-262-7000
Click the Clinic Phone Directory button below for a list of phone numbers for each location / clinic:
Clinic Phone Directory- Mailing Address:
Optum
PO BOX 26028
Albuquerque, NM 87125-6028
Medical Records
- For Medical Records inquiries or requests,
please visit* or contact our Health Information Management (HIM) team at our Administrative location, see address below.
You will also need to download and fill out our records request form.
Physical Address:
Optum
Health Information Management
303 Roma Avenue NW
Albuquerque, NM 87102
1-505-262-7952
*When visiting HIM in person, please check-in at the 4th floor reception desk.
Contact form
Before sending us an email:
If you have an urgent issue
or any questions/concerns pertaining to your health or medical care, please contact
your primary care clinic via phone. This contact form is only intended for non-medical inquiries
and feedback about the services you have received. Please note: It may take up to 5 business days
for your message to be reviewed by the appropriate person. Please allow
for additional response time on weekends.
For immediate assistance, please call 1-505-262-7000, however, if this is an emergency, call 911.
Additionally, Optum patients have access to our Patient Portal. Here, you are able to message your provider for non-emergent medical questions and/or concerns.

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