Press releases

Optum, Blue Cross and Blue Shield of New Mexico and Lovelace Health System Improve Care for Seniors

Release Date: 5/18/2015

May 18, 2015
Carly Newlands, Optum,, 1-505-274-1691 
Becky Kenny, BCBSNM,, 1-505-816-2012
Katherine Cox, Lovelace Health System,  1-505-727-5503
Optum, Blue Cross and Blue Shield of New Mexico and Lovelace Health System Improve Care for Seniors
Albuquerque, N.M. —  Optum, Blue Cross and Blue Shield of New Mexico (BCBSNM) and Lovelace Health System are collaborating to improve integration of patient care for seniors.
Starting June 1, 2015, Optum hospitalists, who are physicians that provide care for hospitalized patients, will be responsible for the inpatient hospital care of BCBSNM Medicare Advantage and  Lovelace Medicare Plan members (administered by BCBSNM) at all Lovelace hospitals. 
“Our Medicare Advantage members will benefit from greater continuity of care and better integration of health services,” said Kurt Shipley, President of BCBSNM. “This collaboration is a great opportunity for  looking at best practices and how it can benefit our members.”
This integration of care is part of Optum’ Total Care model.  “Total Care is proven to provide higher quality care and increased patient satisfaction, all while reducing costs,” said Aric Coffman,  M.D., market president of Optum. “This arrangement helps strengthen all of our abilities to deliver the best care to our patients and members and is very positive news for the seniors in our community.”
“We’re pleased to partner with Optum and Blue Cross and Blue Shield of New Mexico,” said Ron Stern, president and CEO of Lovelace Health System. “It improves quality of care for patients and  improved collaboration with physicians in the community.”
About Optum
Optum is a local physician-led, multi-specialty medical group. The company offers comprehensive health care services backed by nearly 40 medical and surgical specialties and 17 locations throughout  Albuquerque and Rio Rancho. Optum merged with Optum HealthCare Partners Inc., a nationally recognized leader for its pioneering work in coordinated care. For more information about Optum, please visit or call 1-505-262-7000. Additionally, follow us on Twitter (@abqhp) and like us on Facebook (
 About Blue Cross and Blue Shield of New Mexico
Blue Cross and Blue Shield of New Mexico is the largest commercial health insurer in New Mexico with over 600,000 New Mexicans carrying a Blue Cross and Blue Shield card. Since 1940, BCBSNM has been committed  to promoting the health and wellness of its members and communities through accessible, cost-effective, quality health care. BCBSNM is a Division of Health Care Service Corporation, the country’s largest customer-owned health insurer and fourth largest health  insurer. Health Care Service Corporation is a Mutual Legal Reserve Company and an Independent Licensee of the Blue Cross and Blue Shield Association.
About Lovelace Health System Lovelace Health System is comprised of Lovelace Medical Center, Lovelace Rehabilitation Hospital, Lovelace Women's Hospital, Lovelace Westside Hospital, Heart Hospital of New Mexico at Lovelace Medical Center, Lovelace  Regional Hospital-Roswell, Southwest Medical Associates and Lovelace Medical Group.
Carly Newlands
Manager, Communications
5400 Gibson Blvd., S.E. 
Albuquerque, NM  87108
(Office) 505.262.7936
(Mobile) 505.274.1691
(Fax) 505.232.1326


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